As your electricity distributor, Algoma Power serves approximately 11,700 customers. We are developing a comprehensive capital and operational investment planning project which is an important component for our Cost of Service application Cost of Service application going to the Ontario Energy Board (OEB).

The questions in this survey, which will take about 7-8 minutes to answer, are designed to help us understand Customer priorities as they relate to subjects such as: safety, equipment replacement, infrastructure maintenance & upgrades, etc. Understanding customer priorities helps us maintain policies and plans to keep any price increase low.

We’ve partnered with UtilityPULSE to collect and analyze the data, who will ensure individual responses remain confidential.


Thank you in advance for your participation!



Sincerely,

Jennifer Rose

Regional Manager

Algoma Power


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